Service Cloud: Feedback

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5 Responses to “Service Cloud: Feedback”

  1. CarlosSiqueira June 16, 2016 at 10:28 pm #

    Another great topic.
    I wonder if there are any questions about Solutions or Answers, since both have been replace by Knowledge and Chatter Answers respectively.

    How much of Communities are asked on the current Admin exam?
    Assets? Work Orders?

  2. isullisp November 2, 2015 at 1:22 pm #

    Hi John
    I think Service Console should be mentioned.

    • JohnCoppedge November 9, 2015 at 3:13 pm #

      Service Cloud Console has been merged into Salesforce Console and is referenced in the Service Cloud section. Also added a few resources that you provided – thanks for the feedback!

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