Desktop and Mobile: Quiz

These questions are designed to be similar to ones that will be asked on certification exams.  Aim to get most of these questions correct on the first attempt.

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17 Responses to “Desktop and Mobile: Quiz”

  1. ejablow October 26, 2017 at 9:13 pm #

    FYI Questions 1 and 2 should be updated to reflect the new name for Salesforce1!

  2. ag3991 June 19, 2017 at 7:05 pm #


    I thought Opps could be sync as it allows creation of Leads, Contacts, Opps and Cases…does it not?

    After your quiz, I have understood it now that Salesforce for Outlook allows you to only see related Leads / Opps..



    • JohnCoppedge July 17, 2017 at 1:17 pm #

      A side panel can show opp info, but that’s different than sync (which create the data in outlook, e.g. a contact)

  3. catchjana May 20, 2017 at 5:13 pm #

    What can be done with Mobile lite?(Salesforce lite)
    1. Viewing of standard objects
    2. View and manage campaigns
    3. View and manage custom objects
    4. Search for a record that was not previously downloaded to the mobile.

    I think it is wise toselect 1 and 4….Thoughts?

  4. Fusionthang April 6, 2016 at 6:30 pm #

    You say that Outlook for Salesforce can’t synch with Opportunities, but in the video, “Using the Salesforce Side Panel to Work with Records in Microsoft Outlook”, it shows them doing so…I’m confused…which often happens. LOL

    • JohnCoppedge April 6, 2016 at 8:36 pm #

      That’s a good question- yes they are working with Opportunity records, however they aren’t synchronizing the data represented locally in Outlook (for example, creating a contact in Outlook from a contact in Salesforce).

  5. Rena Bennett-Dellwo April 30, 2015 at 5:07 pm #

    Just thought I’d share this link ( MS Exchange Server and IE are required for Salesforce for Outlook. IMAP and POP3 email servers aren’t supported.

  6. Pallavi Chennoju March 5, 2015 at 5:47 pm #

    I dont see button to start quiz

  7. senkamalam chinnasamy January 18, 2015 at 9:53 pm #

    Can you please add in more quizzes?

  8. Paul Temple November 16, 2014 at 5:51 pm #

    Casting my vote for more questions in the quizzes – particularly where there’s only one of them like this section.

  9. andy ward April 17, 2014 at 3:09 pm #

    seriously…one question?

    • JohnCoppedge April 19, 2014 at 5:42 pm #

      This is a very small portion of the exam (2%) – I will definitely consider adding more questions to some of the smaller sections in the guide.

  10. Kaira Bergstra January 13, 2014 at 2:30 am #

    Please add more questions!


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