Note: This scenario makes the assumption that you have already created a test user in your org. See Exercise: Create a New User if you have not.
James is having difficulty creating a lead record in Salesforce. You would like to login as James to troubleshoot the issue, and validate that there is nothing systematically preventing him from creating a lead (in a real-world scenario you might validate there are no technical problems first, then follow up with training or instruction as needed).
- As a system administrator, you have logged in as James Smith without using his password, and have created a lead record. The lead record must show James Smith as the record creator.