Company Profile – Free

ObjectiveResourcesKey Facts
Describe the components of the company profile.Configuring the Company Profile
[Must / 5min /]

Company Information Fields
[Must / Short /]
Default User Settings
Used Data & File Space
API Usage
Org ID
Licensing Information
Fiscal Year Configuration
Business Hours & Holidays
My Domain
Language Settings
Describe the term API, and how API usage differs from using the standard user interface.The Salesforce API (application programming interface) allows programs external to Salesforce to interact with Salesforce data. Common examples of API usage include the Data Loader, and integrations. API usage is limited, while standard website usage is not.
Describe how to monitor API usage within Salesforce.What Editions Have API Access?
[Should / Short /]

Configuring the Company Profile

Navigate to the company information page within Salesforce (Setup --> Company Profile --> Company Information). API usage is limited with a 24-hour period. The limit depends on which edition of Salesforce you are using and how many user licenses you have.
Describe the difference between data and file storage.

Configuring the Company Profile

Data storage is increased by adding records (leads, accounts, etc.); File storage is increased by adding file attachments (Chatter files, Content files, etc.).
Explain the effect of configuring business hours and holidays.

Configuring the Company Profile

Business hours and holidays impact when case escalation rules are triggered.
Describe the impact of changing fiscal year configuration within Salesforce.Setting the Fiscal Year
[Should / Short /]

Configuring the Company Profile

Fiscal years impact forecasting, quotas, and reporting. Example: selecting a date filter 'Current FY' on an opportunity report is influenced by fiscal year configuration. Changing fiscal year configuration can result in data loss.
Given a scenario, determine if standard or custom fiscal years is appropriate.About Fiscal Years
[Should / Short /]

4-4-5 calendar
[Should / Short /]
An example of fiscal quarters determined by week. This would require custom fiscal years.

Configuring the Company Profile

Standard fiscal years have 4 quarters, 3 months per quarter; the administrator can configure the start or end month of a standard fiscal year.

Custom fiscal years allow fiscal quarters to be determined by week, instead of by month; custom fiscal years should only be used when standard fiscal years are inadequate.
Describe the implications of enabling custom fiscal years.

Configuring the Company Profile

Once enabled, custom fiscal years cannot be disabled. Custom fiscal years have fairly significant implications for developers and AppExchange package compatability; make sure they are truly needed before enabling.
Describe how to configure which languages can be selected when adding or modifying users.

Configuring the Company Profile

The language settings page (Setup --> Company Profile --> Language Settings) determines which languages can be selected. Note that languages cannot be disabled if currently in use by a user.
Describe which languages are supported in Languages
[Should / Long /]
There are multiple tiers of language support in Salesforce, at a high-level:
-Fully Supported (all standard fields, objects, and setup translated)
-End User (no setup pages translated)
-Platform Only (no default translation)
Describe the significance of the Salesforce Org ID.

Configuring the Company Profile

The Salesforce Org ID is unique to every Salesforce Org (regardless of edition, sandbox or production).
Given a scenario, determine the corresponding company profile configuration.Company Profile: Scenario 1
[Must / 15-30 Min /]

All Objectives Met

Company Profile: Quiz
[Must / Short Quiz /]

Company Profile: Feedback
[Should / Survey /]
Finished this section?  Next section: User Setup & Login Process - Free

39 Responses to “Company Profile – Free”

  1. ksarathy November 13, 2017 at 1:28 am #

    Hi John,

    Does the Company come under the standard objects supplied by SF?

    • JohnCoppedge November 13, 2017 at 8:09 pm #

      A company would be an account in Salesforce

      Organization setup / company profile is an area in setup

      • ksarathy November 14, 2017 at 12:41 am #

        Ok. Account is one of the standard object provided by Salesforce and a company would be part of the account object.

        Just trying to get everything clear in my head. Thanks!

  2. cadaus002 October 30, 2017 at 6:30 pm #

    Hi John,

    For fully translated languages, it seems to me that the standard PickList values are not translated. Do we need to perform the translations ourselves even for standard drop downs on standard objects?

  3. Yvonne Grayson September 29, 2017 at 6:10 pm #

    Hello John – THANK YOU SO MUCH FOR THIS SITE!!! Our site has 9,000 licenses, 3,000 of which are Restricted Use. Other than the totals under Settings -> Company Information, is there a way to see a consolidated list of which users have which licenses? I tried creating a report but didn’t see any such object to use to generate it. How can you see the detail?

  4. April 15, 2017 at 1:02 pm #

    Hi John,

    Let us say that the FY starts in January 2017.
    i want to try out both the options of how the FY is named to see the difference.
    Can you point out where I can see the name of the FY ? i tried in reports and there is only shows current FY , previous FY etc.?

    • JohnCoppedge April 15, 2017 at 5:05 pm #

      When you reconfigure fiscal years that will impact current FY, prior FY, etc. You can’t have two active fiscal models at the same time (e.g. FY will always represent the current fiscal year config)

  5. malavika707 March 6, 2017 at 5:50 pm #

    Hi John,
    What happens after the login hours on a profile, say 9-5 daily, expire? Does the user get logged out and lose unsaved work or can he continue, but without starting new sessions? thanks!

    • JohnCoppedge March 13, 2017 at 2:19 pm #

      After the login hours expire, the next action would be rejected. So if the user clicks edit at 4:59 and then save at 5:01, the edits will be lost and the user will get logged out instead.

  6. feliciadawn88 October 24, 2016 at 7:52 pm #

    Is it important to know what’s available in the Classic and Lightening Experience, editions, and what all user permissions allow you to do?

  7. jacjil56 May 19, 2016 at 11:29 pm #

    Why is there not “manage currencies” in the Developer Ed.?

  8. Chillikaps March 30, 2016 at 4:05 am #

    The “Configuring the Company Profile” link, the very first one, doesn’t open in a new tab, rather in the same window. In order to see the rest of this page I had to backspace and it’s pretty easy to miss since there are links to continue on the right side of the page

  9. February 21, 2016 at 4:38 pm #

    Hi john,
    I did like this video to learn more detailed abt org setup..

    Thank you

  10. January 19, 2016 at 7:32 pm #

    Hi John,

    I have couple of questions concerning the language setting in ‘Company profile’:

    (1) What is the difference between “Enable end-user languages – Help and Setup are not translated in end-user languages” AND Enable platform-only languages – no default translations are provided for platform-only languages?
    (2) what are “platform-only language” and “Help and Setup” ?


    • JohnCoppedge January 19, 2016 at 11:10 pm #

      Help and setup – refers to the help and set up menus in salesforce. In other words, this indicates if the help/setup menus are translated.

      Default translations refers to the translation of standard fields and objects – in other words is “Opportunity” translated in the desired language, for example.

      • January 20, 2016 at 6:19 pm #

        Clear. Thank you

  11. Yeshiwork Mohammed November 8, 2015 at 7:34 pm #

    I just want to thank you John for this site. It helped me a great deal to pass my ADM 201 certification 3 month ago. I am working on my DEV 401 , I hope there is a similar site to help prepare for sales force developer ?
    Thank You again

    • JohnCoppedge November 8, 2015 at 7:57 pm #

      That’s awesome, congrats! No other guides at this point – definitely something to consider for the future.

  12. luke.leonard October 20, 2015 at 5:55 pm #

    I can’t access the “What Editions Have API Access?” page either. It says my organization has exceed the limit?

  13. luke.leonard October 20, 2015 at 5:51 pm #

    The “What is Web Services API?” links to a blank page.

  14. September 26, 2015 at 8:09 pm #

    I am also facing the same problem.

  15. Brian Evans September 16, 2015 at 3:02 am #

    I think the link for “What is Web Services API?” is broken? (the third item on the page)
    When I click it, the page it goes to is just a Search page in the Salesforce Help portal?

    • Travis Tran September 26, 2015 at 6:43 pm #

      I think this is on SFDC’s end. I’m not able to access either.

  16. Gautam Kasukhela May 2, 2015 at 6:00 am #

    Hello John,
    In the salesforce help page for editions that support API usage it is mentioned:-
    To use the API, your organization must be on one of the following 3 editions. Note that this feature is enabled by default:

    1. Enterprise Edition
    2. Unlimited Edition
    3. Developer Edition
    4. Performance Edition

    Should it have been 4 instead of 3 or is an edition added incorrectly to the list of 3.?


  17. Garima Achieve March 24, 2015 at 10:02 pm #

    Business Hours & Holiday — I have set the hours from 9 to 6 PM daily, still it would not logged out automatically after 6 PM. It would allow continue of work. Am I missing something?

    • JohnCoppedge March 24, 2015 at 10:05 pm #

      Login hours impact when the user can access the system, not business hours. Business hours are used to determine case escalation.

      • MikeSabel May 19, 2015 at 3:46 pm #

        So in this case, how can this admin configure Salesforce to ensure a user is logged out at 6 pm?

  18. ori ezra August 6, 2014 at 2:40 pm #

    On : Describe the implications of enabling custom fiscal years.
    Configuring the Company Profile

    The Key Facts:
    Once enabled, custom fiscal years cannot be disabled. Custom fiscal years have fairly significant implications for developers and AppExchange package compatability; make (did you mean “make sure” ? ) they are truly needed before enabling.

  19. Shwetha Ram February 20, 2014 at 3:04 am #

    Hi John

    We need to add the Setting up of multiple Curriencies and under the developer edition i could find Manage corporate currency or Manage currencies. Please help.

    • JohnCoppedge February 20, 2014 at 6:13 am #

      To set up multiple currencies requires a feature request with Salesforce – you can raise a case to SFDC support and they will enable it. This is discussed further into this guide as well.

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