Winter ’17 Updates



Almost all of these updates were made some time ago, but I feel that an official post was needed. is updated for Winter 17 – please post if I’ve missed anything.  Thanks!!

Big updates to Lightning Experience; resources updated:

Customizable campaign influence objective and resources added:

Stay in Touch feature removed- slated for retirement in Summer 17:

Import accounts & contacts wizard retired:

Chatter Answers and Chatter Messenger slated for retirement:

Reusable processes added:

13 Responses to “Winter ’17 Updates”

  1. ovaiszahid April 6, 2017 at 4:22 am #

    Hi there, wonderful efforts, I am about to use your guide, could you please tell will if be suffice for Salesforce Spring ’17 Release Examination?

    • JohnCoppedge April 13, 2017 at 6:44 pm #

      Yep – it will. Most of the spring updates are related to lightning. I’ll have the updates done on this site shortly, feel free to review the release notes just in case.

  2. bycar2 February 8, 2017 at 3:58 am #


    My TEST is scheduled on 02/09/2017. I am confused about the Recycle Bin. Everywhere it says that data can stay in RB for 15 days. I just checked Propofs website where you wrote that RB can house data for 30 days. Some where it says that Custom Field can stay for 45 days.

    Seems like that life in RB is different for different objects. Can you please give us a detail about Recycle Bin right here without referring us to Salesforce website. Thanks Waiting for your reply

  3. CarlosSiqueira January 31, 2017 at 2:34 pm #

    Hi John:

    I just took the W17 maintenance exam and failed one question.
    Did search the web and can’t find the proper answer or something that convince the correct answer.

    Here is the question:

    5. Which two features are available in Partner Communities using the Customer Service template?
    Choose 2 answers

    A. Users can create their own list views.
    B. Field level help displays to the user.
    C. Report charts can be added to the layout.
    D. Sales Path available for opportunities only.

    I found mixed answers like B and C or A and D.
    Can you or anybody else help? If you post a link to confirm/justify the answers would be really great.


    • JohnCoppedge February 16, 2017 at 12:16 am #

      B & C

      Get Field-Level Help in Communities

      Add Reports and Dashboards to Community Pages

      in Winter 17 release notes – man they were buried

      • CarlosSiqueira February 16, 2017 at 1:07 am #

        Thanks! Just wanted to validate that it was tricky and buried.

  4. Riz77 January 25, 2017 at 6:06 pm #

  5. lsdsaride January 19, 2017 at 9:01 pm #

    Hi John,
    I am gonna take my ADM201 exam on 21st jan, in 2 days. Can I expect question from winter’17 release?

    Also, Please let me know the best answer for the below Q

    Q. What is the capability of the service cloud (customer) portal? (2 answers)

    a. Customer can log, view, edit, and close their own cases.
    b. Customers can view and edit contacts related to their own accounts.
    c. The portal and its users can be created without additional licenses.
    d. The portal can be customized with corporate branding.

    I think, ans is a and d
    However other site says its c and d
    Aren’t we need to pay for license for portals?


    • Riz77 January 25, 2017 at 6:05 pm #

      hey how did the exam go? any insight would be great!! as i am booked for the 17th of feb only 3 weeks away.

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